Banking Operations – The Role of Innovation

Course Outline

Overview

This training workshop demonstrates how innovation is a key factor in banking operations.

Agenda

• Key concepts in innovation
• Recent innovations in banking
• Product innovation
• Agile design thinking

Target Audience

This training workshop is suitable for:

• Managers who wish/need to broaden/deepen their knowledge of the factors affecting banking operations.
• Those who wish to gain a more comprehensive insight into banking operations.

Learning Outcomes

Upon completion of this training workshop, you will understand:

• Why innovation is fundamental to the success of banks.
• How innovation is key in developing products in competitive markets.
• How to use agile design thinking as an innovation tool.