£470 + VAT
- What is process design?
- The effect of volume and variety on process design
- Designing processes in detail
- Chief operations officers
- Operations directors and managers
- Heads of departments
- Operations executives, officers and staff
- Those who wish to learn how to design an operation’s resources and processes.
Upon completion of this course, you will be able to understand various types of process, and how these ‘building blocks’ of operations are designed.