Advanced Strategic Quality and Project Management Leadership

By attending this course, you will develop your core knowledge and skills in quality management. It will provide you with comprehensive knowledge and skills to develop and deliver an effective Quality Management programme in your organization. The course equip you with the tools and techniques needed to make quality a central tenet of your organization.

Project Management Essentials is an introduction to running and managing projects effectively. We all get involved in projects of various types and sizes. This course gives you the necessary tools and techniques to deliver projects on time, on budget to the required specification every time.

By attending this course, your Project Management skills will be taken to a higher level. This is a comprehensive exploration of the Leadership skills required for project success. We will take you on a journey of discovering your strengths and areas for development, and those of your team. This is a “must-do” course for anyone who wants to run successful projects.

The course also includes site visits to organizations relevant to the course so delegates can develop an understanding of how their contemporaries function in the real-world.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

• Understanding Quality
• Quality Management Leadership
• The Six-level Model of TQM Adoption
• Design for Quality
• Quality Management – the HR Factor
• Quality Management in the Supply Chain
• Quality Management Tools, Systems and Techniques
• Quality Audits, Awards and Implementation
• The Project Cycle
• Project Scheduling – Cost Estimation and Budgeting
• Project Risk Management
• Project Leadership – Key Skills
• Project Leadership – Engagement and Development
• Keeping Projects on Track
• Site visits
• Action Planning

• Chief Operations Officers
• Operations Directors and Managers
• Heads of Departments
• Operations Executives, Officers, and Staff
• Those who wish to learn how to develop the capabilities of their operation’s processes to improve process performance.
• Team Leaders
• Compliance Managers
• Internal Auditors
• Heads of Maintenance
• Senior Executives, Managers, Advisors, and Officers who wish to develop a thorough knowledge of Quality Management.
• Facilities Managers
• Estate Managers

Upon completion of this course, you will:

• Develop a comprehensive appreciation of the role of quality in successful organizations.
• Understand the importance of leadership in achieving world-class quality standards.
• Evaluate the different levels of quality in your organization.
• Appreciate the skills need to manage environmental.
• Appreciate the need to incorporate quality from the design stages.
• Understand how people in your organization can make or break your quality goals.
• Develop the skills needed to partner with your supply chain in achieving quality.
• Appreciate the quality tools and techniques at your disposal.
• Understand how you can reach your quality goals via the use of audits and quality awards.
• Examine the intricacies of applying quality stands in service delivery.
• Know and use the tools to define and plan your project accurately and powerfully.
• Understand and evaluate the Risks & Stakeholders on a project.
• Know your leadership strengths and areas for development.
• Explore and analyse how to motivate and empower your team to success.
• Know how to lead with authority and an openly accountable way.
• Explore the key skills of coaching to engage & develop your team.
• Develop a practical perspective into contemporary work practices in your field.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.