Key details
Mode of delivery: Online Course
Course code: LCM11FO
Duration: 1 day
Fee: £740.00 + VAT
CPD Hours: 6
Course Overview
This session emphasizes the importance of building trust and psychological safety within teams. Participants will explore the key elements of psychological safety and how they influence team performance. The course covers leadership behaviours that either foster or undermine trust and provides techniques to promote open dialogue, encourage dissent, and support idea-sharing, thereby enhancing collaboration and innovation.
Agenda
Building Trust and Psychological Safety
- Core components of psychological safety and their impact on team performance
- Leadership behaviours that build or erode trust over time
- Techniques for encouraging open dialogue, dissent, and idea-sharing
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for:
- Mid-Level Managers, Experienced Team Leaders, and People Managers
- Department, Functional, Business Unit, and Cross-Functional Managers
- Project, Operations, HR, and Learning and Development Managers
- Customer Service, Sales, and Technical Managers
- Change Managers, Coaching Leads, and Leadership Consultants
- Public Sector Managers and NGO Managers
- Professionals preparing for senior leadership responsibilities
Learning Outcomes
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Recognize the core components of psychological safety and their impact on team performance.
- Identify leadership behaviours that either strengthen or erode trust over time.
- Employ techniques to encourage open dialogue, dissent, and the sharing of ideas.
Course dates
Jul 22, 2026
Nov 11, 2026
