Key details
Mode of delivery: Classroom-based
Course code: LCM23A
Duration: 3 days
Fee: £2,765.00 + VAT
CPD Hours: 18
Course Overview
This three-day course provides a comprehensive overview of change management, starting with understanding its core principles, identifying root causes and triggers for change through data analysis and stakeholder insights, and learning how to focus change efforts effectively. It then covers the entire change process, from design to execution, including role and responsibility mapping, and translating strategic objectives into actionable initiatives. Finally, the programme explores the traits of effective change leaders, recognising resistance patterns, and understanding how crises can serve as catalysts for leadership and organisational transformation.
Agenda
Day — 1 Understanding and Diagnosing the Need for Change
- Definition of change management
- Root causes and triggers for change through data and stakeholder insight
- Focus change efforts
Day — 2 Managing the Change Management Process
- Lifecycle of the change process from design to execution
- Roles and responsibilities mapping
- Translate strategy into action
Day — 3 Being an Agent of Change
- Traits and behaviours of effective change leaders
- Change resistance patterns and adaptation cycles
- Crisis as a catalyst for leadership and change
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for:
- New and Junior Managers, Team Leaders, and Supervisors
- Project and Department Coordinators, and Administrative Managers
- Change Support and Communications Officers, and Training Coordinators
- HR Officers, Operations Coordinators, and Functional Specialists
- Business Analysts and Management Trainees supporting change activity
- Public Sector Officers, NGO Professionals, and Non-Profit Staff
- Small Business Owners, Entrepreneurs, and Professionals new to change management
Learning Outcomes
- Understand the definition of change management and its importance.
- Identify root causes and triggers for change using data analysis and stakeholder insights.
- Focus change efforts on areas with the greatest impact and feasibility.
- Understand the lifecycle of change, from designing to implementing and sustaining.
- Map roles and responsibilities to facilitate smooth change processes.
- Translate strategic goals into actionable change initiatives.
- recognise traits and behaviours of effective change leaders.
- Identify patterns of resistance and understand the cycles of organisational adaptation.
- View crisis situations as opportunities to lead and drive change.
