By attending this training workshop, you will know how to ensure that quality is embedded in your products a and services from the initial design stages of your product and service development.
- Design, innovation and improvement
- Design control and management
- Standards and specifications
- Service sector quality design
This training workshop is suitable for:
- Operations directors
- Heads maintenance and operations management
- Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.
Upon completion of this training workshop, you will:
- Understand the role of quality in design excellence.
- Appreciate the importance of standards and specification in achieving quality design.
- Develop skill to incorporate quality into service design.