Key details
Mode of delivery: Online Course
Course code: QM101BAO
Duration: 1 day
Fee: £600.00 + VAT
CPD Hours: 6
Course Overview
By attending this training workshop, you will know how to ensure that quality is embedded in your products a and services from the initial design stages of your product and service development.
Agenda
- Design, innovation and improvement
- Design control and management
- Standards and specifications
- Service sector quality design
Target Audience
This training workshop is suitable for:
- Operations directors
- Heads maintenance and operations management
- Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.
Learning Outcomes
Upon completion of this training workshop, you will:
- Understand the role of quality in design excellence.
- Appreciate the importance of standards and specification in achieving quality design.
- Develop skill to incorporate quality into service design.
Course dates
14th April
4th August
24th November
