This training workshop will give you comprehensive knowledge of the skills and tools needed to make quality a central tenet of your organization.
Quality Management Tools, Systems and Techniques
- Basic tools and techniques
- Failure mode, effect and criticality analysis (FMECA)
- Statistical process control (SPC)
- Improving maintenance performance
Quality Audits, Awards and Implementation
- Quality audits
- Malcolm Baldrige, Deming Prize and European Quality Awards
- Implementation of quality management
- The management of change
This training workshop is suitable for:
- Operations directors
- Heads maintenance and operations management
- Senior executives, managers, advisors and officers who wish to develop a thorough knower of quality management.
Upon completion of this training workshop, you will:
- Appreciate the quality tools and techniques at your disposal.
- Understand how you can reach your quality goals via the use of audits and quality awards.
- Examine the intricacies of applying quality stands in service delivery.
£1375 + VAT