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Key details

Mode of delivery: Online Course

Course code: HR21DO

Duration: 1 day

Fee: £740.00 + VAT

CPD Hours: 6

Course Overview

During this interactive training course, we examine your organisation’s performance management strategy and discuss improvements. Given that many organisations are constantly striving to improve performance, this topic is crucial for HR professionals to understand.

Agenda

Advanced Emotional Intelligence

Emotional Intelligence
Empathy and Resilience
Practical EI Applications

Course Review

Summary and recap of key learning objectives
Action Planning

Target Audience

This course is suitable for:

HR professionals at all levels
Line managers seeking to enhance their people management skills
Organisational Development Consultants

Learning Outcomes

By the end of this course, you will be able to implement a successful strategy that enables you to:

Explain advanced emotional intelligence concepts and their practical applications.
Demonstrate the connection between empathy and resilience in leadership.
Apply emotional intelligence techniques to resolve workplace conflict.
Develop effective talent acquisition strategies to attract top talent.