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Key details

Mode of delivery: Classroom-based

Course code: LCM28A

Duration: 8 days

Fee: £6,945.00 + VAT

CPD Hours: 48

Course Overview

This course is designed for professionals involved in leading or supporting change initiatives across their organisations. Whether you are working in leadership, transformation, HR, or project delivery, this programme equips you with the tools and clarity to navigate complex change with confidence and structure. Participants begin by exploring the fundamentals of change management, including how to define and diagnose the need for change using data and stakeholder insight. They learn to distinguish between surface-level symptoms and deeper systemic issues, ensuring that change efforts are focused, relevant, and aligned with organisational priorities. The course then moves into the practicalities of managing change effectively. Participants work through the full lifecycle of the change process—from design to execution—mapping roles and responsibilities, and learning how to turn strategic objectives into operational action. With a strong foundation in place, the focus shifts to personal leadership during change. Participants examine the behaviours and mindset required to act as visible and credible change agents, understand common resistance patterns, and explore how moments of disruption and crisis can become pivotal leadership opportunities. Week 1 concludes with a reflective review and structured action planning session, allowing participants to consolidate their learning and define next steps for applying key insights in their own organisational context. By the end of first week, participants will have developed the insight, language, and frameworks to lead purposeful, well-managed change that balances strategic clarity with human understanding.

This course also covers organisational culture, change management strategies, and building professional relationships. Participants will learn about culture versus climate, managing perception shifts, and fostering trust and collaboration. The programme also explores approaches to change, assessing impacts, and developing emotional intelligence and teamwork skills to support organisational growth.

Agenda

Day 1 — Understanding and Diagnosing the Need for Change

Definition of change management
Root causes and triggers for change through data and stakeholder insight
Focus change efforts

Day 2 — Managing the Change Management Process

Lifecycle of the change process from design to execution
Roles and responsibilities mapping
Translate strategy into action

Day 3 — Being an Agent of Change

Traits and behaviours of effective change leaders
Change resistance patterns and adaptation cycles
Crisis as a catalyst for leadership and change

Day 4 — Building Resilience and Agility Against Resistance

Resistance and conflict management approaches
Team resilience in times of disruption
Agility frameworks for decision-making and adaptation

Day 5 — Weekly Review

Summary and recap of key learning objectives
Action Planning

Day 6 — Organisational Culture and Behaviour

Culture vs climate in organisational change
Internal perception shifts and behavioural alignment
Drivers of trust, collaboration, and accountability

Day 7 — Change Management Strategies

Shifting business priorities and strategic realignment
System-wide impact analysis of change initiatives
Revolutionary vs incremental change approaches

Day 8 — Establishing Effective Professional Relations

Emotional intelligence and workplace influence
High-impact business habits and routines
Principles of amiability and collaboration under pressure

Course Review

Summary and recap of key learning objectives
Action Planning

Post-Course

Five (5) x hour-long Executive Coaching sessions at monthly intervals following Course Completion

Target Audience

This course is suitable for:

Senior Leaders and Executives
Change Management Professionals
HR and organisational Development Managers
Business Leaders and Department Heads
Culture and Engagement Specialists
Leadership Coaches and Mentors
Strategic Planners and Decision Makers
Project and programme Managers
Talent and Workforce Development Teams
Business Consultants and Advisers involved in transformation initiatives.
Team Leaders and Managers involved in change projects.
Employee Experience and Culture Managers
organisational Psychologists and behaviour Specialists
HR Business Partners and Internal Consultants

Learning Outcomes

By the end of this course, you will be able to implement a successful strategy that enables you to:

Understand the definition of change management and its importance.
Identify root causes and triggers for change using data analysis and stakeholder insights.
Focus change efforts on areas with the greatest impact and feasibility.
Understand the lifecycle of change, from designing to implementing and sustaining.
Map roles and responsibilities to facilitate smooth change processes.
Translate strategic goals into actionable change initiatives.
recognise traits and behaviours of effective change leaders.
Identify patterns of resistance and understand the cycles of organisational adaptation.
View crisis situations as opportunities to lead and drive change.
Apply approaches to manage resistance and resolve conflicts during change initiatives.
Foster team resilience to maintain performance and morale during disruptions.
Employ agility frameworks to enhance decision-making and rapid adaptation in changing environments.
Distinguish between organisational culture and climate and understand their roles in change processes.
Facilitate perception shifts and promote behavioural alignment within teams.
Understand the key drivers that foster trust, collaboration, and accountability in the workplace.
analyse and respond to shifting business priorities through effective strategic realignment.
Conduct system-wide impact analysis to assess the scope and effects of change initiatives.
Evaluate when to implement revolutionary versus incremental change approaches for maximum effectiveness.
Use emotional intelligence to influence and build rapport in the workplace.
Develop and sustain high-impact habits and routines that boost productivity.
Understand principles of amiability and collaboration to maintain strong teamwork under pressure.