Key details
Mode of delivery: Classroom-based
Course code: QM101AA
Duration: 1 day
Fee: £745.00 + VAT
CPD Hours: 6
Course Overview
By attending this training workshop you will get a broad overview of the key elements of quality management.
Agenda
- Management and quality
- The price of quality
- People, processes and systems
- The Total Quality Management philosophy
Target Audience
This training workshop is suitable for:
- Operations directors
- Heads maintenance and operations management.
- Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.
Learning Outcomes
By attending this training workshop, you will:
- Explore the relationships between management and quality.
- Understand the price of quality to an organization.
- Appreciate the relationships between quality systems, processes and people.
- Recognize the TQM philosophy.
Course dates
18th November
7th April
28th July
17th November