Developing Comprehensive Managerial Expertise (5-days)

This programme allows participants to delve deeper into each core skill area. Week one focuses on building a strong managerial foundation, covering professionalism, operational excellence, communication, and problem-solving. Week two transitions to advanced team dynamics, emotional intelligence, and strategic planning, including an introduction to AI integration.

Day — 1 Communication Mastery and Interpersonal Skills

• Communication and Interpersonal Skills Masterclass.
• Active Listening and Empathetic Communication.
• Cross cultural communication.

Day — 2 Leading High-Performing Teams

• Creativity vs. Innovation: Advanced Concepts and Applications.
• Problems to Solutions
• Emotional Intelligence

Day — 3 Team Troubleshooting and Teambuilding

• Troubleshooting Team Issues: Identifying and Resolving Challenges.
• Creating Trust
• Managing team diversity.

Day — 4 Conflict Management and Resolution & Remote Teams

• Conflict Management: Handling Internal and External Conflicts.
• Arbitration and Mediation Skills
• Managing remote teams

Day — 5 Course Review

• Summary and recap of key learning objectives
• Action Planning

Post-Course

• Three (3) x hour-long Executive Coaching sessions at monthly intervals following Course Completion

Aspiring Managers

New Managers

Experienced Managers

Team Leaders

Project Managers

Entrepreneurs and Business Owners

Individuals in Any Industry

By the end of this course, you will be able to implement a successful strategy that enables you to:

• Enhance communication skills through understanding cues and language.
• Improve active listening.
• Understand and apply cross cultural communication.
• Coordinating Effective Teams: Resource Planning Skills.
• Utilize structured problem-solving in complex situations.
• Understand emotional intelligence.
• Proactively address and resolve team issues.
• Foster trust and collaboration.
• Understand how to manage diverse teams.
• Manage and resolve conflicts through effective mediation and arbitration.
• Understand the dynamics of conflict and apply appropriate strategies.
• Improve remote team management.