Course Overview
This three-day course covers essential skills and strategies for effective Learning & Development. It starts with developing core facilitation skills, understanding communication dynamics, and managing resistance to create engaging training sessions. The second day focuses on designing impactful learning programs using blended methods, aligning delivery with learner needs, and incorporating reflection and feedback for continuous improvement. The final day explores how AI is transforming learning design and personalization, utilizing AI tools for content curation and learner support, and developing strategies to promote internal learning programs and boost learner engagement across the organisation.
Agenda
Day — 1 Facilitation Skills for L&D Professionals
- Core facilitation skills and styles
- Understanding personality types and communication dynamics
- Navigating resistance and difficult participants
Day — 2 Designing Engaging Learning Experiences (Face-to-Face & Blended)
- Designing high-impact learning programmes using blended approaches
- Matching delivery methods with learning objectives and audience needs
- Building in reflection, feedback, and follow-through
Day — 3 Leveraging AI and Marketing L&D Internally
- How AI is transforming learning design, delivery, and personalization
- Using AI tools for content curation, adaptive learning, and learner support
- Strategies for promoting learning programmes internally and building learner engagement
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for:
- HR and L&D Directors/Managers
- Senior Business Leaders and Executives
- Talent Development and Performance Managers
- Organisational Development Leaders
- Learning and Performance Strategists
- Change and Transformation Managers
- Training and Development Coordinators
- Leadership Development Officers
- Recruitment and Talent Acquisition Managers
- Diversity and Inclusion Coordinators
- Learning Technology and Digital Learning Managers
- Business Unit Heads involved in workforce planning
- HR Business Partners
Learning Outcomes
- Develop core facilitation skills and adopt effective facilitation styles.
- Recognise different personality types and understand how to adapt communication accordingly.
- Learn strategies to navigate resistance and manage difficult participants effectively.
- Design high-impact, blended learning programs that maximize engagement and effectiveness.
- Match delivery methods to specific learning objectives and tailor content to audience needs.
- Incorporate reflection, feedback, and follow-up activities to reinforce learning outcomes.
- Understand how AI is transforming learning design, delivery, and personalized learner experiences.
- Use AI tools for content curation, adaptive learning, and providing essential learner support.
- Develop strategies to promote internal learning programs and boost learner engagement organisation-wide.
Course Dates
Spaces limited to NINE (9) delegates per course. Book Now to avoid missing out!
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