Applied Learning and Development (5-days) online course

This course is designed for L&D professionals, trainers, and facilitators who are responsible for delivering learning experiences that inspire engagement, drive retention, and create real behavioural change. Blending classic facilitation techniques with modern tools and technologies, the programme builds confidence and capability in delivering impactful learning—whether in person, online, or through blended formats. Participants begin by developing their facilitation skills, learning how to adapt their style to different audiences, manage group dynamics, and respond effectively to challenging behaviours. They explore communication patterns and personality types, equipping themselves with practical tools to create inclusive and productive learning environments. From there, the focus shifts to designing learning experiences that truly resonate. Participants learn how to structure face-to-face and blended programmes that are aligned with learning objectives and audience needs, while incorporating feedback, reflection, and follow-through to deepen impact. A dedicated session on AI introduces participants to the latest technologies transforming learning design and delivery—from adaptive content to smart curation tools. The module also addresses internal marketing, helping participants build awareness and engagement for learning initiatives across their organisations. The course also tackles inclusion head-on, offering strategies to accommodate different learning styles, improve accessibility, and overcome common engagement barriers. Participants explore how to future-proof learning by embracing flexible, learner-centred design models. The programme concludes with a review and action planning session, supporting participants to translate insights into next steps for their own context. By the end of the course, they will be equipped to facilitate, design, and promote learning experiences that are modern, inclusive, and strategically aligned.

Day — 1 Facilitation Skills for L&D Professionals

• Core facilitation skills and styles
• Understanding personality types and communication dynamics
• Navigating resistance and difficult participants

Day — 2 Designing Engaging Learning Experiences (Face-to-Face & Blended)

• Designing high-impact learning programmes using blended approaches
• Matching delivery methods with learning objectives and audience needs
• Building in reflection, feedback, and follow-through

Day — 3 Leveraging AI and Marketing L&D Internally

• How AI is transforming learning design, delivery, and personalization
• Using AI tools for content curation, adaptive learning, and learner support
• Strategies for promoting learning programmes internally and building learner engagement

Day — 4 Inclusive Learning and Overcoming Barriers

• Catering to diverse learning styles and accessibility needs
• Common barriers to engagement and how to overcome them
• Future-proofing learning through adaptive delivery models

Day — 5 Course Review

• Summary and recap of key learning objectives
• Action Planning

Post-Course

• Three (3) x hour-long Executive Coaching sessions at monthly intervals following Course Completion

• HR and L&D Directors/Managers
• Senior Business Leaders and Executives
• Talent Development and Performance Managers
• Organisational Development Leaders
• Learning and Performance Strategists
• Change and Transformation Managers
• Training and Development Coordinators
• Leadership Development Officers
• Recruitment and Talent Acquisition Managers
• Diversity and Inclusion Coordinators
• Learning Technology and Digital Learning Managers
• Business Unit Heads involved in workforce planning
• HR Business Partners

• Develop core facilitation skills and adopt effective facilitation styles.
• Recognise different personality types and understand how to adapt communication accordingly.
• Learn strategies to navigate resistance and manage difficult participants effectively.
• Design high-impact, blended learning programs that maximize engagement and effectiveness.
• Match delivery methods to specific learning objectives and tailor content to audience needs.
• Incorporate reflection, feedback, and follow-up activities to reinforce learning outcomes.
• Understand how AI is transforming learning design, delivery, and personalized learner experiences.
• Use AI tools for content curation, adaptive learning, and providing essential learner support.
• Develop strategies to promote internal learning programs and boost learner engagement organisation-wide.
• Cater to diverse learning styles and accessibility requirements to ensure inclusivity.
• Identify common barriers to engagement and implement strategies to overcome them.
• Future-proof learning initiatives by adopting adaptive delivery models that accommodate change and innovation.