Course Overview
This course is designed to develop your knowledge and skills in designing, devoting and delivering world class L&D practice in your organization. It will equip you with all the tools needed for the effective delivery of L&D in a modern organization.
This course is also your complete toolset of knowledge and skills required to deliver world class online L&D practice in your organization. The course delivers all the essentials elements of L&D for online delivery.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Agenda
L&D Needs Analysis
- Defining Learning & Development needs
- Identifying learning needs
- Capturing, analysing and reporting learning needs
- Setting L&D priorities
Training Programme Selection, Design and Delivery
- Setting aims, objectives and learning outcomes
- Establishing the learning content
- Training and learning methods
- Training resources
Assessing Training Efficacy
- Training assessment – The Kirkpatrick Model
- Assessment planning
- Assessment methods
- ROI for L&D
- Providing feedback
Facilitation Skills Development
- Facilitation fundamentals
- Personality types & communications
- Common facilitation techniques
- Dealing with difficult participants
The Virtual Learning Environment
- Course content management
- Course structure and planning
- Learner administration and engagement
- Communication and collaboration tools
- Online assessments
Designing and Delivering Online Learning
- Design approaches and models for online course planning
- Online learning technologies
- Creating engaging online activities
- Accommodating a range of learning styles
- Overcoming barriers to online learning
Online Coaching and Mentoring
- The online coaching/mentoring process
- The role of a coach, the role of a mentor
- Developing a good client relationship
- Essential skills in online coaching and mentoring
- Ethical guidelines for coaches and mentors
Developing Online Facilitation Skills
- Know your technologies and their limitations
- Common online facilitation techniques
- Building online rapport
- Managing your learners
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for
- HR directors
- Heads of HR functions
- HR business partners
- Senior HR executives, managers, advisors and officers who wish to contribute to the development and implementation of HR strategy.
- Chief officers, Chairpersons, Board members, Company directors, Heads of Departments, and all those at the highest levels of an organization interested in developing an in-depth knowledge of strategic HRM.
Learning Outcomes
Upon completion of this course, you will be able to:
- Develop your analytical skills to produce L&D assessments.
- Understand the essential skills required to design and deliver excellent training programmes.
- Appreciate the elements and importance of assessing L&D outcomes.
- Understand the online environment and the tools available to succeed in it.
- Develop the skills need to design and lever world-class online programmes.
- Demonstrate an ability to deliver coaching and mentoring skills online.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.
Course Dates
Spaces limited to NINE (9) delegates per course. Book Now to avoid missing out!
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