Facilitation Skills Development

Course Outline

Overview

Managers are called upon in many situations to facilitate events. These can be meeting, courses, training events or away days. Acquiring formal facilitation skills will make you a more confident and professional facilitator.

Agenda

• Facilitation fundamentals
• Personality types & communications
• Common facilitation techniques
• Dealing with difficult participants

Target Audience

This online course is suitable for:

• HR directors
• Heads of HR functions
• HR business partners
• Senior HR executives, managers, advisors and officers who wish to contribute to the development and implementation of HR strategy.
• Chief officers, Chairpersons, Board members, Company directors, Heads of Departments, and all those at the highest levels of an organization interested in developing an in-depth knowledge of strategic HRM.

Learning Outcomes

Upon completion of this online course, you will be able to:

• Understand the role of an effective facilitator.
• Appreciate the link between personality and communications styles.
• Demonstrate a knowledge of facilitation techniques.
• Handle disruptive behaviour.