Developing Comprehensive Managerial Expertise (8-days)

Day — 1 The Modern Manager’s Role and Professionalism

• Defining the Modern Manager: Evolving Roles and Responsibilities.
• Codes of Professionalism: Ethics, Integrity, and Accountability.
• Applied Management Theory

Day — 2 Operational Frameworks and Policy Implementation

• Championing Policies and Procedures: Understanding and Enforcement.
• Applied Management Theory: Practical Application in Today’s Workplace.
• Introduction to Risk Management and Compliance.

Day — 3 Delegation and Task Precision

• Effective Delegation Techniques: Empowering Your Team.
• Setting Precision Tasks: Clarity, Expectations, and Accountability.
• Time Management and Prioritization for Managers

Day — 4 Performance Measurement and Guidance

• Key Performance Indicators (KPIs).
• Delivering Clear Guidance and Instruction: Communication Strategies
• Performance tracking and reporting.

Day — 5 Weekly Review

• Summary and recap of key learning objectives
• Action Planning

Day — 6 Communication Mastery and Interpersonal Skills

• Communication and Interpersonal Skills Masterclass.
• Active Listening and Empathetic Communication.
• Cross cultural communication.

Day — 7 Leading High-Performing Teams

• Creativity vs. Innovation: Advanced Concepts and Applications.
• Problems to Solutions
• Emotional Intelligence

Day — 8 Team Troubleshooting and Teambuilding

• Troubleshooting Team Issues: Identifying and Resolving Challenges.
• Creating Trust
• Managing team diversity.

Course Review

• Summary and recap of key learning objectives
• Action Planning

Post-Course

• Five (5) x hour-long Executive Coaching sessions at monthly intervals following Course Completion

• Aspiring Managers
• New Managers
• Experienced Managers
• Team Leaders
• Project Managers
• Entrepreneurs and Business Owners
• Individuals in Any Industry

• Articulate the key responsibilities of a modern manager.
• Apply ethical principles to managerial decision-making.
• Understand foundational management theories.
• Effectively implement and uphold organisational policies
• Apply management theories to real-world scenarios.
• Understand basic management.
• Master delegation to optimize team performance and development.
• Create clear and measurable tasks.
• Improve time management skills.
• Establish and monitor KPIs and SLAs for performance measurement.
• Provide clear and actionable instructions.
• Understand performance tracking.
• Enhance communication skills through understanding cues and language.
• Improve active listening.
• Understand and apply cross cultural communication.
• Coordinating Effective Teams: Resource Planning Skills.
• Utilize structured problem-solving in complex situations.
• Understand emotional intelligence.
• Proactively address and resolve team issues.
• Foster trust and collaboration.
• Understand how to manage diverse teams.