Persuasion and Influence

Course Outline

Overview

Persuading and Influence is a key component for everyone, regardless of your job title. This science-based 90-minute online course takes you through what really drives and changes people’s behaviour, either at scale or driving individual action.

Agenda

• The Key Ethical Persuaders
• Assertiveness
• Emotional Intelligence
• Empathy and Resilience

Target Audience

This online course is suitable for:

• High Performance Employees moving into Management.
• Senior and Mid-level Managers.
• Team Leaders and Line Managers.
• Heads of Departments
• Directors and Entrepreneurs.
• Business Consultants
• HR Directors, Department Heads, Managers, Business Partners, Executives and Advisors.
• Chief Officers, Chairpersons and Board Members.

Learning Outcomes

Upon completion of this online course, you will be able to:

• Ethically use the 6 Key Persuaders-science based research.
• Understand the components of Emotional Intelligence (E.I.).
• Analyse 2 key areas of E.I. Empathy and Resilience.