Course Overview

This course is designed for Learning & Development professionals, HR practitioners, and anyone responsible for shaping and delivering learning strategies within organisations. Focused on aligning L&D with business performance, the programme equips participants with the frameworks, tools, and confidence to build a culture of learning that is strategic, inclusive, and future-ready. The first week focuses on building a strong strategic foundation. Participants explore the evolving role of L&D, the impact of organisational culture on learning, and emerging trends shaping the future of workplace development. They learn how to assess capability gaps, align learning goals with business strategy, and craft a compelling L&D vision. Through practical exercises, participants design coherent L&D strategies that directly support organisational performance. Sessions on programme selection and design help participants structure learning initiatives with clear objectives, relevant content, and appropriate delivery methods. The week also builds evaluation skills to ensure learning translates into measurable impact and return on investment.

In the second week, the focus shifts to effective delivery and modern facilitation. Participants develop core facilitation skills, learning how to navigate different communication styles, manage group dynamics, and engage even the most challenging learners. They also explore how to design engaging face-to-face and blended learning experiences that connect with diverse audiences. A dedicated session on AI introduces participants to cutting-edge tools for personalizing learning, curating content, and increasing learner engagement. The course also addresses the internal marketing of L&D—providing strategies to promote learning initiatives across the organisation and build a strong learning brand. The programme concludes with a session on inclusive learning and overcoming engagement barriers, followed by a review and action planning module to help participants translate learning into tangible next steps. By the end of the course, participants will be equipped to lead L&D initiatives that are strategically aligned, learner-centred, and built for lasting impact.

Agenda

Day — 1 The Purpose of L&D and the Case for a Learning Culture

The evolving purpose of Learning & Development in organisations
How organisational culture supports or hinders learning
Trends shaping the future of L&D

Day — 2 Strategic L&D Alignment and Vision

Defining learning needs at organisational and individual levels
Aligning L&D with business strategy and performance goals
Crafting an L&D vision, with clear goals and success metrics

Day — 3 From Needs to Strategy: Closing Capability Gaps

Diagnosing skills and capability gaps
Linking learning to performance improvement
Designing a coherent and actionable L&D strategy

Day — 4 Programme Selection, Design and Evaluation

Setting training aims, objectives and outcomes
Selecting appropriate content and learning methods
Evaluating training impact and return on investment

Day — 5 Weekly Review

Summary and recap of key learning objectives
Action Planning

Day — 6 Facilitation Skills for L&D Professionals

Core facilitation skills and styles
Understanding personality types and communication dynamics
Navigating resistance and difficult participants

Day — 7 Designing Engaging Learning Experiences (Face-to-Face & Blended)

Designing high-impact learning programmes using blended approaches
Matching delivery methods with learning objectives and audience needs
Building in reflection, feedback, and follow-through

Day — 8 Leveraging AI and Marketing L&D Internally

How AI is transforming learning design, delivery, and personalization
Using AI tools for content curation, adaptive learning, and learner support
Strategies for promoting learning programmes internally and building learner engagement

Day — 9 Inclusive Learning and Overcoming Barriers

Catering to diverse learning styles and accessibility needs
Common barriers to engagement and how to overcome them
Future-proofing learning through adaptive delivery models

Day — 10 Course Review

Summary and recap of key learning objectives
Action Planning

Post-Course

Six (6) x hour-long Executive Coaching sessions at monthly intervals following Course Completion

Target Audience

This course is suitable for:

HR and L&D Directors/Managers
Senior Business Leaders and Executives
Talent Development and Performance Managers
Organisational Development Leaders
Learning and Performance Strategists
Change and Transformation Managers
Training and Development Coordinators
Leadership Development Officers
Recruitment and Talent Acquisition Managers
Diversity and Inclusion Coordinators
Learning Technology and Digital Learning Managers
Business Unit Heads involved in workforce planning
HR Business Partners

Learning Outcomes

By the end of this course, you will be able to implement a successful strategy that enables you to:

Understand the evolving purpose and role of Learning & Development (L&D) in modern organisations.
Recognise how organisational culture can either support or hinder learning initiatives.
Identify current trends shaping the future landscape of L&D.
Learn how to define learning needs at both organisational and individual levels.
Align L&D initiatives with overall business strategy and performance objectives.
Develop a clear L&D vision with well-defined goals and success metrics.
Diagnose skills and capability gaps within the organisation.
Connect learning activities directly to performance improvement outcomes.
Design a coherent and actionable L&D strategy aligned with organisational priorities.
Set specific training aims, objectives, and measurable outcomes.
Select appropriate content and training methods tailored to learning needs.
Evaluate the impact and return on investment of training programs effectively.

Develop core facilitation skills and adopt effective facilitation styles.
Recognise different personality types and understand how to adapt communication accordingly.
Learn strategies to navigate resistance and manage difficult participants effectively.
Design high-impact, blended learning programs that maximize engagement and effectiveness.
Match delivery methods to specific learning objectives and tailor content to audience needs.
Incorporate reflection, feedback, and follow-up activities to reinforce learning outcomes.
Understand how AI is transforming learning design, delivery, and personalized learner experiences.
Use AI tools for content curation, adaptive learning, and providing essential learner support.
Develop strategies to promote internal learning programs and boost learner engagement organisation-wide.
Cater to diverse learning styles and accessibility requirements to ensure inclusivity.
Identify common barriers to engagement and implement strategies to overcome them.
Future-proof learning initiatives by adopting adaptive delivery models that accommodate change and innovation.