Human beings have a factor of being emotional, and whenever their emotions are involved, they react- get gossip, hurt feelings, and some sort of adrenaline rush from stirring the pot! We must admit it is kind of fun to talk a little trash now and then, but the office is not the place to do it.
Being a leader, you must understand that there are much more significant outcomes to workplace drama than the fact that it gets on your nerves.
If you want to raise your results in your company, then understand office drama and how to stop it. Nowadays, there are also certain human resource management courses that can be helpful for you to design a culture that does not tolerate drama. Your culture instead should promote effective communication and problem-solving strategies.
1) Always give others the benefit of the doubt- presume noble intent.
Drama is merely assuming the worst intent in teammates and leaders and deteriorating time venting wasteful thought processes and unproductive behaviors. An excellent leader is the one who understands the core of the matter while maintaining and modeling high level of respect and trust.
2) Verbose suffering from imaginary stories rather than in real life.
It is a human tendency, developed in our childhood, to create stories that tint us a victim instead of the problem. In an organization, the best leaders verbose this tendency by asking the right questions, and claiming on decisions based on real data.
3) Remind people that venting does not resolve anything.
Venting only ramps up negativity and is ego’s way to avoid self-reflection. Smart managers and co-workers refuse to listen to venting and are fast to turn the discussion to reality, by bringing the appropriate parties together for resolution of suspected or real differences. Actions speak louder than words.
4) Use empathy when employee ego is making chaos and doubts.
Accountability, self-reflection, and reality are an affront to egos. Evade ego’s trap by circumventing sympathy and using empathy instead. Sympathy aggravates the pain instead of healing it. Whereas, empathy bypasses ego, shares a noticed reality, and makes a call to greatness.
5) Abolish resistance to change as a source of drama.
Traditional change management techniques require to be replaced by business willingness training and focus.
When individuals are all set now and ready for what’s next, they won’t feel the pain, and will feel a sense of excitement and keenness to capitalize on the possibilities change will bring.
Running a business these days is challenging enough; margins are tight, and competition is strong. Each of your employee needs to be focused and productive. Set these business growth strategies in place and watch as you lessen your stress, grow your profit, and place yourself in the driver’s seat in the economy.