Course Overview
During this interactive 90-minute online course, we explore the importance of prioritization and time management using planning models to handle performance challenges. In doing so you will refine your ability in searching new ways of using KPI’s and SLA’s to meet key goals and timelines set.
Agenda
- Aligning Objectives with Operational Targets
- SMART, LEAN and Planning Models
- Troubleshooting Performance Issues
Target Audience
This online course is suitable for:
- High Performance Employees moving into Management.
- Senior and Mid-level Managers.
- Line Managers
- Operations Managers
- Heads of Departments
Learning Outcomes
Upon completion of this online course, you will be able to:
- Identify terms of agreement with employees.
- Instil the right attitude to workplace challenges.
- Explore dashboard tools and analytics.
Course Dates
Spaces limited to NINE (9) delegates per course. Book Now to avoid missing out!
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