Strategic Development for Executive Personal Assistants

Course Outline

Overview

This course is designed to give you a mix of tools and knowledge to be a top performer when working amongst C-Suite Executives.

The course will also include a site visit to an organization relevant to the course so delegates can develop an understanding of how their contemporaries function in the real-world.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Agenda

Introduction to Strategic Thinking

• What is Strategic Thinking?
• The importance of strategy to an organization
• Linking Strategic planning and decision-making
• Different types and characteristics of strategy

Introduction to Leadership

• Leadership vs management
• Classic leadership styles and leadership strategies
• Authentic leadership
• Values and ethical leadership

Introduction to Emotional Intelligence

• What is Emotional Intelligence (EI)?
• The nature of intelligence
• Approach to EI
• EI’s “dark side”

Site visit

• Industrial visit to a relevant organization.
• An insight into the internal working of companies.
• An opportunity to learn through interaction with practising professionals.

Course Review

• Summary and recap of key learning objectives
• Action Planning

Target Audience

This course is suitable for:

• Executive secretaries
• Senior secretaries
• Executive assistants
• Personal assistants
• Senior administrators
• Administrators, secretaries and assistants looking to take their career to the next level.

Learning Outcomes

Upon completion of this course, you will be able to:

• Understand to importance of strategic thinking in executive decision-making.
• Develop your innate leadership potential and skills.
• Appreciate the role of emotional intelligence in managing people more effectively.
• Develop a practical perspective into contemporary work practices in your field.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.