Public Sector Strategy and Leadership

Course Outline

Overview

By attending this course, you will be able to successfully lead public services to achieve service excellence and community objectives.

This course embarks into the essential fundamental aspects of leadership on your career pathway. Set over the course using a combination of discussion debates, case studies, research and immersion sessions, you will explore experientially how to emerge more fully as a leader and to harness the workforce to transform.

The course will also include site visits to organizations relevant to the course so delegates can develop an understanding of how their contemporaries function in the real-world.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Agenda

Public Sector Finance Strategy

• Funding Strategic Priorities
• Revenue Resilience
• Managing Reserves
• Crises and Contingency Planning

Public Sector Strategic Planning

• The Strategic Planning Cycle
• The Political Cycle and its Impact on Strategy
• Review and Refresh
• Incremental adjustments vs major restructure

Public Sector – Leading Strategic Change

• The Drivers of Change
• Building and Gaining Support
• Project Management
• Change Management

Site Visit

• Industrial visit to a relevant organization.
• An insight into the internal working of companies.
• An opportunity to learn through interaction with practising professionals.

Leadership – The Pursuit of Excellence

• Excellence in Leadership
• Mission to Be the Best
• Managing Change by Raising Standards
• Leader board Comparative Analysis

Key Leadership Qualities

• Leadership Characteristics and Traits
• What Makes Great Leaders
• Psychological Mindset of Leaders
• Leading with Ration, Logic and Emotions

Decision-Making Skills

• The Decision-Making Process
• How to Skilfully Persuade
• Team-led Approaches to Decision-Making
• Structured Critical Thinking

Site Visit

• Industrial visit to a relevant organization.
• An insight into the internal working of companies.
• An opportunity to learn through interaction with practising professionals.

Course Review

• Summary and recap of key learning objectives
• Action Planning

Target Audience

This course is suitable for:

• Directors and Deputy Directors, and all other public sector senior officers who are responsible for achieving the authority’s strategic objectives and can commit the resources to achieve them.
• Directors and Heads of Departments.
• Senior Managers and High Performance Executives.

Learning Outcomes

Upon completion of this course, you will be able to:

• ‘step-up’ to lead the whole service.
• Define service outcomes.
• Understand the responsibilities of the service ‘end-to-end’ manager.
• Comprehensively understand leadership principles and apply them.
• Explore the leadership styles and the psychological basis that underpins great leadership.
• Apply high level decision-making approaches to deliver robust leadership strategies.- Develop a practical perspective into contemporary work practices in your field.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.