Public Sector Strategy Excellence workshop

Course Outline

Overview

By attending this training workshop, you will be able to successfully lead public services to achieve service excellence and community objectives.

Agenda

Public Sector Finance Strategy

• Funding Strategic Priorities
• Revenue Resilience
• Managing Reserves
• Crises and Contingency Planning

Public Sector Strategic Planning

• The Strategic Planning Cycle
• The Political Cycle and its Impact on Strategy
• Review and Refresh
• Incremental adjustments vs major restructure

Public Sector – Leading Strategic Change

• The Drivers of Change
• Building and Gaining Support
• Project Management
• Change Management

Target Audience

This training workshop is suitable for Directors and Deputy Directors, and all other public sector senior officers who are responsible for achieving the authority’s strategic objectives and can commit the resources to achieve them.

Learning Outcomes

Upon completion of this training workshop, you will be able to:

• ‘step-up’ to lead the whole service.
• Define service outcomes.
• Understand the responsibilities of the service ‘end-to-end’ manager.