Change Management training

Course Outline

Diagnosing Change

• Monitoring performance, measuring effectiveness
• Efficiency and effectiveness
• Techniques for assessment
• Understanding the ‘human’ dimensions of change
• The change equation
• Authenticity in diagnosis

Managing Major Changes

• Managerial skills for effective organisational change
• Coping with organisational change
• Coping with change
• The coping cycle
• Coping with the process of change
• Crafting change for the individual
• Providing information
• Give people time
• Involving people

Change Architecture

• Cycles of change
• Learning and change
• Programmes of change
• Change architecture: blocks

A Strategy for Organisational Effectiveness

• Force field analysis
• The implementation exercise (checklists 1 and 2)
• The self-assessment exercise (checklist 3)

Target audience

Those interested in organisational change and its management.

Learning outcomes

Upon completion of this course, you will be able to understand:

• Diagnosing change involves and requires systematic effort, and needs to gain acceptance enough to make implementation feasible.
• How to manage the process of changing an organisation
• The underlying ‘building blocks’ of successful change.
• Two practical ways of organising the application of change management in your organisation.

Also see

LBTC’s Strategic Change Management courses.