Public Sector – Strategic Crises Management

Course Outline

Overview

This interactive 90-mimnute online course will include a number of real-life examples of how public services have responded to crises in their communities.

Agenda

• The emergency response
• Taking control
• Working in partnership
• Restoring normality

Target Audience

This online course is suitable for Directors and Deputy Directors, and all other public sector senior officers who are responsible for achieving the authority’s strategic objectives and can commit the resources to achieve them.

Learning Outcomes

Upon completion of this online course, you will be able to:

• ‘take charge’ of a crisis when called upon in your community.
• Recognize the capacity needed to be prepared for a crisis.
• Understand how a systematic approach to identifying and defining a community crisis that requires a ‘partnership response’.
• Explore resilient and qualified command and control structures to manage emergencies and restore normality.