Public Sector Strategy Excellence (Online)

This course gives deep insight into the complex and interrelated factors which help or hinder the successful implementation of Public Sector policy. The large majority of Public Sector policies do not deliver their intended outcomes. They often go over budget; are extraordinarily late; have unintended consequences; do not achieve their desired level of service; are irrelevant; are not wanted or just fizzle out. The course provides understanding of how and why public sector strategy can work. It provides tools, techniques and templates on how to understand needs and requirements, and then manage influences and interests, to ensure successful policy outcomes. It focuses on how to create, implement, evaluate and adjust policy as it is progresses. We analyse the key factors required for successful implementation at the global, national and local levels. Risks and crises are ever-present in the political arena and we discuss how to analyse, anticipate, evaluate and react to these and other specific crises which might arise at any time and ensure they do not deflect from providing the quality services expected and required.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Public Sector Policy – Planning and Strategic Review

•  Comprehensive analysis of public sector policy failure
  
•  Techniques for strategic success
  
•  How successful policies achieve desired outcomes
  
•  Global, national and local level influences

Public Sector Strategy Implementation

•  Key factors for successful implementation
  
• Adjusting to changes in leadership
  
•  Project management and capacity development
  
•  Monitoring, measuring, testing and readjusting results against targets.

Public Sector Crisis and Strategic Risk Management

• The Risk Management Cycle
  
•  Identifying and evaluating sources of risk
  
•  Possible decisions that can be taken to address risk
  
•  Crisis reaction, control and response

Overcoming Strategic Challenges in the Public Sector

•  External challenges
  
•  Internal challenges
  
•  Major restructure vs. Incremental adjustments
  
•  Change is the norm, not the exception

Course Review

•  Summary and recap of key learning objectives
  
•  Action Planning

This course is suitable for a wide range of professionals but will be of real value to experienced or new or aspiring:

•  Permanent Secretaries, Cabinet Secretaries and all Civil Servants.
  
•  C-Suite Officers and Chairpersons of Non-profit organizations and Charities.
  
•  Senior Public Sector Officers who work directly to lead Politicians.
  
•  Elected and appointed Policymakers, Managers, and Planners in Governments, Public Agencies, and   Non-profit organizations.
  
•  City Council Members, Mayors, City Managers, Administrators, and Planners.
  
•  Senior officers who work with Public Services to achieve broader community outcomes, e.g., Public   Health and Well-being, Economic Development, and Community Relations.
  
•  Police Chiefs, Fire Chiefs, and their staff.
  
•  School Board Members, Administrators, and staff.
  
•   Board Members and Company Secretaries.
  
•   Non-executive Directors
  
•   Directors, Deputy Directors, and Senior Managers.
  
•   Heads of Departments
  
•   Transformation Leaders
  
•   Change Managers
  
•   CSR and Sustainability Managers and staff.
  
•   Risk Managers and professionals.
  
•   Community Relations Managers and Executives. 
•  Health, Safety and Environmental Managers and officers.
  
•  Legal and Compliance Managers and professionals.
  
•  Managers and staff who wish to develop responsible strategic practices.
  
•  Managers and staff concerned with influencing or implementing organizational strategies.
  
•  Those who wish to capitalise on and grasp all strategic opportunities for their organizations.
  
•  Those who wish to promote the strategic success of their organization.

Upon completion of this course, you will have:

• Developed a process to create and develop a successful Public Sector or not for-profit policy plan within the increasingly influential global context.
  
•  A comprehensive grasp of the key requirements to implement public sector policy effectively, efficiently leading to the desired level of outcome and level of service, adapting as it progresses where necessary.
  
•  Identified all sources of risk and evaluated them in order to decide how to manage them. You will know   how to react when a risk becomes a crisis.
  
•  The tools, techniques and confidence to overcome the huge range and depth of challenges which face the   public sector and not for-profit organizations.
  
•  Developed an Action Plan to be implemented at your workplace using the knowledge and skills acquired   through the course.