Quality Management Tools, Systems and Techniques

By attending this training workshop, you will develop your technical Quality Management skills by introducing you to the core tools and techniques.

• Basic tools and techniques
• Failure mode, effect and criticality analysis (FMECA)
• Statistical process control (SPC)
• Improving maintenance performance

This training workshop is suitable for:

• Operations directors
• Heads maintenance and operations management
• Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.

Upon completion of this training workshop, you will:

• Examine key QM tools- e.g.. Pareto, Fishbone, Flowcharts etc.
• Understand FMECA
• Appreciate the use of SPC
• Understand the role of maintenance performance in QM