Managing Change within Operations

Course Outline

Overview

This training workshop introduces delegates to the key concepts of: System Capacity, Building Operational efficiencies to both increase capacity using existing resources and optimize cost of operations, and concludes with very techniques to “flex” Operational resources in times of change.

Agenda

• Building process capacity
• Building Operational Efficiency
• Adjusting resources to adapt to change

Target Audience

This training workshop is suitable for:

• Heads of function
• Operations Managers
• Operations Supervisors

Learning Outcomes

Upon completion of this training workshop, you will:

• Understand the concept of system capacity and how this may be improved through efficiency.
• Appreciate and apply a range of efficiency improvement techniques.
• Understand how to adjust resources in line with changing operating environments.