Operations Management Excellence workshop

Course Outline

Overview

This training workshop provides delegates with a thorough understanding of the key elements of Effective Operations Management, including: Governance, Effective Performance Reporting both from a financial and quality perspective and concludes with developing and reporting Sustainability to enhance and protect the organizational reputation.

Agenda

Operations Management impact on Organizational Governance

• Ensuring compliance
• Continuous improvement techniques

Operations Management Reporting

• Effective Reporting of Operational Performance
• Understanding & Reporting Financial Performance
• Understanding & Reporting Quality Delivery

Sustainable Operations Management

• Environmental aspects of Operations Management
• Operations Management Diagnostic Toolkit
• Triple Bottom Line concept and applications

Target Audience

This training workshop is suitable for:

• Operations Managers
• Compliance Managers
• Internal Auditors

Learning Outcomes

Upon completion of this training workshop, you will:

• Appreciate and build effective governance compliance within Operations Management.
• Effectively report on performance of the function.
• Create and enhance sustainability within the operations management function.