Operations Management Excellence Workshop

This training workshop highlights the potential impacts to overall organizational governance as a result of Operations management decisions and actions, and leads delegates through a process of ensuring Operational compliance. It focuses on building effective Performance reporting systems, not only to demonstrate progress and achievement of set key performance indicators, but also to highlight to the wider organization the specific and measurable contribution of the Operations Management function both from financial and quality perspectives.

This training workshop leads delegates through the key elements of incorporating sustainability within Operations management activities to lessen the impact upon the environment. It includes a diagnostic toolkit to enable delegates to implement their learning and expands to include the concept of “Triple Bottom Line” to objectively measure and ensure People, Planet and Profit are demonstrably aligned with day to day operations.

Organizational Role of Operations Management in Governance

• Ensuring compliance
• Continuous improvement techniques

Operations Management Reporting

• Effective Reporting of Operational Performance
• Understanding & Reporting Financial Performance
• Understanding & Reporting Quality Delivery

Sustainable Operations Management

• Environmental aspects of Operations Management
• Operations Management Diagnostic Toolkit
• Triple Bottom Line concept and applications

This training workshop is suitable for:

• Operations Managers
• Compliance Managers
• Internal Auditors

Upon completion of this training workshop, you will:

• Appreciate and build effective governance compliance within Operations Management.
• Effectively report on performance of the function.
• Create and enhance sustainability within the operations management function.