Public Sector – Managing People

Course Outline

Overview

By attending this training workshop, you will be able to ensure the workforce is making an effective contribution to service delivery.

Agenda

• Defining ‘human capacity’
• Ensuring all elements of the service have the right people with the right skills, qualifications and behaviours at all times
• Leadership Models and Styles
• Motivation and reward in the public sector

Target Audience

This training workshop is suitable for Public sector managers who are, or who aim to be, leading public services end-to-end i.e. the whole service rather than specific elements.

Learning Outcomes

Upon completion of this training workshop, you will understand the elements of ‘strategic’ people management and how to get the best from a workforce in the public sector context.