Course Outline
Overview
By attending this training workshop, you will be able to ensure the workforce is making an effective contribution to service delivery.
Agenda
- Defining ‘human capacity’
- Ensuring all elements of the service have the right people with the right skills, qualifications and behaviours at all times
- Leadership Models and Styles
- Motivation and reward in the public sector
Target Audience
This training workshop is suitable for Public sector managers who are, or who aim to be, leading public services end-to-end i.e. the whole service rather than specific elements.
Learning Outcomes
Upon completion of this training workshop, you will understand the elements of ‘strategic’ people management and how to get the best from a workforce in the public sector context.
Key Information
Course Code:
PS103AC
Duration:
1 day
Fee:
£675 + VAT