Course Outline
Overview
The ability to consistently understand and interpret performance metrics into insight is fundamental to fast-moving modern business. Moreover, managing performance diagnostics by undertaking the appropriate range of interventions are critical. By attending this training workshop, you will learn the complete performance management process and tailor it to your organization’s needs.
Agenda
Goal Setting and Personal Effectiveness
- SMART Objectives and Applied SWOT Model
- Self Assessment Audit
- Setting Agreeable Goals
- Achieving Measurable Targets
Conducting a Performance Appraisal
- SMART Objectives and Applied SWOT Model
- Self Assessment Audit
- Setting Agreeable Goals
- Achieving Measurable Targets
Coaching and Mentoring
- The History of Mentoring
- Coaching Skills
- The Coaching Spectrum
- Refining Talent Within the Organization
Target Audience
This training workshop is suitable for:
- Senior and Mid-level Managers.
- Line Manager
- Operations Managers
- Heads of Departments
- Business Analysts
Learning Outcomes
Upon completion of this training workshop, you will be able to:
- Master the procedural aspect of goals-setting for employees for personal development and organizational goals.
- Design and lead the process for coaching and mentoring within the organization.
- Deliver KPI-led programmes and incentivise stakeholders to reach and surpass organizational goals.
Key Information
Course Code:
MS102X
Duration:
3 days
Fee:
£2035 + VAT