Performance Management workshop

Course Outline

Overview

The ability to consistently understand and interpret performance metrics into insight is fundamental to fast-moving modern business. Moreover, managing performance diagnostics by undertaking the appropriate range of interventions are critical. By attending this training workshop, you will learn the complete performance management process and tailor it to your organization’s needs.

Agenda

Goal Setting and Personal Effectiveness

• SMART Objectives and Applied SWOT Model
• Self Assessment Audit
• Setting Agreeable Goals
• Achieving Measurable Targets

Conducting a Performance Appraisal

• SMART Objectives and Applied SWOT Model
• Self Assessment Audit
• Setting Agreeable Goals
• Achieving Measurable Targets

Coaching and Mentoring

• The History of Mentoring
• Coaching Skills
• The Coaching Spectrum
• Refining Talent Within the Organization

Target Audience

This training workshop is suitable for:

• Senior and Mid-level Managers.
• Line Manager
• Operations Managers
• Heads of Departments
• Business Analysts

Learning Outcomes

Upon completion of this training workshop, you will be able to:

• Master the procedural aspect of goals-setting for employees for personal development and organizational goals.
• Design and lead the process for coaching and mentoring within the organization.
• Deliver KPI-led programmes and incentivise stakeholders to reach and surpass organizational goals.