Advanced Project Management and Strategic Quality

This course will give you comprehensive knowledge of the skills and tools needed to make quality a central tenet of your organization.

This course will also deliver a comprehensive introduction to the essential knowledge and skills of project management. It aims to take participants through the fundamentals of project management to a point where they will feel confident in attempting to plan, start and execute a project with confidence.

This course deals with the various commercial “must know” issues that go beyond the fundamentals of managing projects and gives the participant additional tools for success. It will cover more advanced topics needed to effectively manage projects of all sizes and timeframes. The course is interactive and uses a mix for learning and teaching techniques including case studies and videos to appeal to all learning styles.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Quality Management Tools, Systems and Techniques

•  Basic tools and techniques
  
•  Failure mode, effect and criticality analysis (FMECA)
  
•  Statistical process control (SPC)
  
•  Improving maintenance performance 

Quality Audits, Awards and Implementation

•  Quality audits
  
•  Malcolm Baldrige, Deming Prize and European Quality Awards
  
•  Implementation of quality management
  
•  The management of change 

Fundementals of Project Management

•  Defining a project
  
•  Key roles & responsibilities
  
•  Analysing feasibility
  
•  Establishing Critical Success factors 

Project Planning

•  Defining the project vision & objectives
  
•  Project planning tools – Gantt Charts, PERT, critical path
  
•  Committing resources
  
•  Validating the plan 

Project Implementation

•  Assessing Risk on your Project
  
•  Stakeholder Management
  
•  Managing Changes in your Project and Project Closure 

Project Stakeholder Management

•  Tracking progress
  
•  Review meetings
  
•  Overcoiming problems
  
•  Dealing with change 

Project Estimation and Budgeting

•  Estimates vs given facts
  
•  Estimation methods
  
•  Budgeting methods 

Projects – Managing the Commercials

•  Financial project appraisal
  
•  Project funding
  
•  Contracts
  
•  Contract payment structures 

Project Risk Management

•  Project risk strategy
  
•  Risk analysis
  
•  Risk controls
  
•  Risk management plan 

Project Stakeholder Management

•  Importance of project stakeholder management
  
•  Project stakeholder management processes
  
•  Stakeholder management plan 

Course Review

•  Summary and recap of key learning objectives
  
•  Action Planning

This course is suitable for:

•  Chief Operations Officers
  
•  Project and Operations Directors, Managers, Practitioners and team members.
  
•  Those who wish to take a holistic, integrated approach to managing projects, addressing both technical   and management challenges.
  
• Those who wish to place an equal emphasis on both individual project execution and the strategic perspective, to be equipped with the means with which to manage projects at both the programme and portfolio levels.
  
• Those who wish to broaden their focus beyond the traditional project management activities of planning and scheduling, project control, and termination, to a more general, inclusive, and hence, more valuable perspective of the project management process.
  
• Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.

Upon completion of this course, you will:

•  Appreciate the quality tools and techniques at your disposal.
  
•  Understand how you can reach your quality goals via the use of audits and quality awards.
  
•  Examine the intricacies of applying quality stands in service delivery.
  
•  Understand the primary skills needed to manage projects.
  
•  Understand the structure and resource management in projects.
  
•  Appreciate the key role projects play in organisations.
  
•  Appreciate the commercial and financial elements of projects.
  
•  Understand the importance of effective risk management to project manage.
  
•  Appreciate the role of stakeholders in projects and the impotence of managing them effectively.
  
•  Implement an Action Plan at your workplace using the knowledge and skills acquired through the   course.