Course Overview
By attending this course, you will be able to successfully lead public services to achieve service excellence and community objectives. You will explore:
- The specific role that is required of strategic manager in a public sector organization.
- The complexities of the relationship between paid civil servant and elected politicians in the context of public service planning and delivery.
- How each public service contributes to the economy.
- The approach to the medium/long term funding of the authority to ensure financial resilience year-on-year.
- The approach to the medium/long term planning to ensure the authority meets all of the expectations of its stakeholders.
- An overview of programme and change management for those senior officers who will be looking to employ and manage specific skilled staff and/or consultants to help achieve their organizational change objectives.
This course embarks into the essential fundamental aspects of leadership on your career pathway. Set over the course using a combination of discussion debates, case studies, research and immersion sessions, you will explore experientially how to emerge more fully as a leader and to harness the workforce to transform.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Agenda
- Public Sector Strategic Management
- Politics and the Public Sector
- Aligning the Public Sector to Support the Economy
- Strategic Risk Management
- Public Sector Finance Strategy
- Public Sector Strategic Planning
- Public Sector – Leading Strategic Change
- Crises Management
- Leadership – The Pursuit of Excellence
- Key Leadership Qualities
- Decision-Making Skills
- Managing Stakeholder Expectations
- Action Planning
Target Audience
This course is suitable for:
- Directors and Deputy Directors, and all other public sector senior officers who:
- Work directly to lead politicians and with other public services to achieve broader community outcomes (public health and well-being and economic development).
- Are responsible for achieving the authority’s strategic objectives and can commit the resources to achieve them.
- Directors and Heads of Departments.
- Senior Managers and High Performance Executives.
Learning Outcomes
Upon completion of this course, you will be able to:
- Focus on ensuring that the authority and its services are fit for purpose in the current, medium and long term.
- Keep a strategic overview of service delivery.
- Understand when and how to ‘intervene’ in the authority’s operations.
- ‘Step-up’ to lead the whole service.
- Define service outcomes.
- Understand the responsibilities of the service ‘end-to-end’ manager.
- Comprehensively understand leadership principles and apply them.
- Explore the leadership styles and the psychological basis that underpins great leadership.
- Apply high level decision-making approaches to deliver robust leadership strategies.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.
Course Dates
Spaces limited to NINE (9) delegates per course. Book Now to avoid missing out!
Similar Courses
Public Sector Strategy Essentials
Duration: 1 week
Public Sector Strategy Essentials Workshop
Duration: 3 days
Strategic Risk Management
Duration: 90 min
Crisis Management
Duration: 90 min
Managing Stakeholder Expectations
Duration: 90 min
Public Sector Strategy Excellence
Duration: 1 week
Public Sector Strategy Excellence Workshop
Duration: 3 days
Leadership Essentials
Duration: 1 week
Leadership Essentials Workshop
Duration: 3 days