LBTC’s Administrative Skills and Personal Assistant courses are targeted at personal assistants, secretaries and administrative staff.
Our secretary training covers: office organisation; office administration; office forms; records management; office stationery and supplies; communication management; management reporting; work improvement and work measurement; secretarial services; and control of office costs.
Upon completion of LBTC's secretarial training courses, you will be able to understand: organisation as one of the fundamental functions of management; the functions, nature and scope of office activities; how to use forms to assist in the fundamental functions of receiving, recording, arranging and giving information in the office; the management of the vast bulk of correspondence and other documents which are created, received and stored in any business office; how to control the large variety of stationery and other articles related to the day-to-day work of a modern office; communication as one of the fundamental functions of an office, and a process essential for all forms of business; how to prepare reports as a summary of information; the techniques aimed at increasing efficiency and productivity; the requirement of secretarial and clerical services for efficient administration; and how to ensure all office expenses incurred are productive. On successful completion of a personal assistant course, you will receive an LBTC course certificate.
By attending our Personal Assistant course, participants will learn about: the benefits of good organisation; steps in organising; office manuals; authority and responsibility; administrative office management; objectives and functions of office administration; information management; control of office forms; designing forms; form sets; continuous stationery; characteristics of a good filing system; selection of a suitable indexing system; records retention; evaluating the records management programme; standardisation of office supplies; purchasing procedure; principles of storage applicable to supplies; control of consumption; common barriers to communication; effective communication; oral communication; written communication; report writing; types of reports; specimen of reports; precis writing; method study; method improvement; uses and applications of work sampling; standardisation and work simplification; qualifications of a secretary; types of secretaries; clerical services; reception services; methods of cost reduction and cost saving; establishing budgets; types of budgets; and supervisory control.
|Administrative Skills for Personal Assistants – Communication||1 day||13 Jul 202009 Nov 2020|
|Administrative Skills for Personal Assistants – Control of Office Costs||1 day||17 Jul 202013 Nov 2020|
|Administrative Skills for Personal Assistants – Office Stationery and Supplies||1 day||10 Jul 202006 Nov 2020|
|Administrative Skills for Personal Assistants – Reporting||1 day||14 Jul 202010 Nov 2020|
|Administrative Skills for Personal Assistants – Work Improvement and Work Measurement||1 day||15 Jul 202011 Nov 2020|
|Administrative Skills for Personal Assistants training – Level 1||5 days 1 week||06 Jul to 10 Jul 202002 Nov to 06 Nov 2020|
|Administrative Skills for Personal Assistants training course – Level 2||5 days 1 week||13 Jul to 17 Jul 202009 Nov to 13 Nov 2020|
|Advanced Administrative Skills for Executive Personal Assistants course||10 days 2 weeks||06 Jul to 17 Jul 202002 Nov to 13 Nov 2020|
|Office Administration||1 day||07 Jul 202003 Nov 2020|
|Office Forms – Design, Management and Control||1 day||08 Jul 202004 Nov 2020|
|Office Organisation||1 day||06 Jul 202002 Nov 2020|
|Records Management||1 day||09 Jun 202005 Nov 2020|
|Secretarial Services||1 day||16 Jul 202012 Nov 2020|