Public Sector Strategy and Leadership Excellence

This course gives deep insight into the complex and interrelated factors which help or hinder the successful implementation of Public Sector policy. The large majority of Public Sector policies do not deliver their intended outcomes. They often go over budget; are extraordinarily late; have unintended consequences; do not achieve their desired level of service; are irrelevant; are not wanted or just fizzle out. The course provides understanding of how and why public sector strategy can work. It provides tools, techniques and templates on how to understand needs and requirements, and then manage influences and interests, to ensure successful policy outcomes. It focuses on how to create, implement, evaluate and adjust policy as it is progresses. We analyse the key factors required for successful implementation at the global, national and local levels. Risks and crises are ever-present in the political arena and we discuss how to analyse, anticipate, evaluate and react to these and other specific crises which might arise at any time and ensure they do not deflect from providing the quality services expected and required.

This course embarks into the essential fundamental aspects of leadership on your career pathway. Set over the course using a combination of discussion debates, case studies, research and immersion sessions, you will explore experientially how to emerge more fully as a leader and to harness the workforce to transform.

During this intensive course, you will master leadership with a broad range of skills and knowledge that will excel your potential. By contextualizing the humanistic skills with your leadership skills you will discover the path of least resistance to achieve goals. In doing so you will leverage more time to grow the organization due to gains in the effectiveness and efficiency acquired.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Public Sector Policy – Planning and Strategic Review

• Comprehensive analysis of public sector policy failure
  
• Techniques for strategic success
  
• How successful policies achieve desired outcomes
  
• Global, national and local level influences

Public Sector Strategy Implementation

• Key factors for successful implementation
  
• Adjusting to changes in leadership
  
• Project management and capacity development
  
• Monitoring, measuring, testing and readjusting results against targets.

Public Sector Crisis and Strategic Risk Management

• The Risk Management Cycle
  
• Identifying and evaluating sources of risk
  
• Possible decisions that can be taken to address risk
  
• Crisis reaction, control and response

Overcoming Strategic Challenges in the Public Sector

•  External challenges
  
•  Internal challenges
  
•  Major restructure vs. Incremental adjustments
  
•  Change is the norm, not the exception

Leadership – The Pursuit of Excellence

•  Excellence in Leadership
  
•  Mission to Be the Best
  
•  Managing Change by Raising Standards
  
•  Leader board Comparative Analysis

Key Leadership Qualities

•  Leadership Characteristics and Traits
  
•  What Makes Great Leaders
  
•  Psychological Mindset of Leaders
  
•  Leading with Ration, Logic and Emotions

Decision-Making Skills

• The Decision-Making Process
  
• How to Skilfully Persuade
  
• Team-led Approaches to Decision-Making
  
• Structured Critical Thinking

Managing Stakeholder Expectations

•  Principles in Engaging Stakeholders
  
•  Aligning from Grassroots to Boardroom
  
•  Mobilizing Stakeholder Support
  
•  Managing Expectations

Empowering the Workforce

•  Blanchard’s Situational Analysis and Leadership Relatability
  
•  Person Centred Leadership and Succession Planning
  
•  Fielders Contingency Theory
  
•  Developing a Performance-led Workforce

Influencing with Integrity

•  Mastering Humanistic Communication Skills
  
•  Leadership Accountability
  
•  Approaches to Transparent Leadership
  
•  NLP the Art of Influence PACE + LEAD Models

Negotiating Skills for Leaders

•  Creating Win-Win Outcomes
  
•  Developing a Flair for Negotiation
  
•  Proven Negotiation Methodology and Techniques
  
•  Understanding Interests, Positions and Benefits

The Politics of Leadership

•  Understanding the Ethical Framework
  
•  Diplomacy Skills
  
•  Handling Difficult Scenarios

Course Review

•  Summary and recap of key learning objectives
  
•  Action Planning

This course is suitable for a wide range of professionals but will be of real value to experienced or new or aspiring:

• Permanent Secretaries, Cabinet Secretaries and all Civil Servants.
  
• C-Suite Officers and Chairpersons of Non-profit organizations and Charities.
  
• Senior Public Sector Officers who work directly to lead Politicians.
  
• Elected and appointed Policymakers, Managers, and Planners in Governments, Public Agencies, and Non-profit organizations.
  
• City Council Members, Mayors, City Managers, Administrators, and Planners.
  
• Senior officers who work with Public Services to achieve broader community outcomes, e.g., Public Health and Well-being, Economic Development, and Community Relations.
  
• Police Chiefs, Fire Chiefs, and their staff.
  
• School Board Members, Administrators, and staff.
  
• Board Members and Company Secretaries.
  
• Non-executive Directors
  
• Directors, Deputy Directors, and Senior Managers.
  
• Heads of Departments
  
• Transformation Leaders
  
• Change Managers
  
• CSR and Sustainability Managers and staff.
  
• Risk Managers and professionals.
  
• Community Relations Managers and Executives.
  
• Health, Safety and Environmental Managers and officers.
  
• Legal and Compliance Managers and professionals.
  
• Managers and staff who wish to develop responsible strategic practices.
  
• Managers and staff concerned with influencing or implementing organizational strategies.
  
• Those who wish to capitalise on and grasp all strategic opportunities for their organizations.
  
• Those who wish to promote the strategic success of their organization.

Upon completion of this course, you will have:

• Developed a process to create and develop a successful Public Sector or not for-profit policy plan within the increasingly influential global context.
  
• A comprehensive grasp of the key requirements to implement public sector policy effectively, efficiently leading to the desired level of outcome and level of service, adapting as it progresses where necessary.
  
• Identified all sources of risk and evaluated them in order to decide how to manage them. You will know how to react when a risk becomes a crisis.
  
• The tools, techniques and confidence to overcome the huge range and depth of challenges which face the public sector and not for-profit organizations.
  
• Comprehensively understood leadership principles and apply them.
  
• Explored the leadership styles and the psychological basis that underpins great leadership.
  
• Applied high level decision-making approaches to deliver robust leadership strategies.
  
• Masteedr key aspects of leadership using a mixture of pragmatic and logical considerations.
  
• Honed both your interpersonal and intrapersonal skills to increase influence and persuasion.
  
• Learned how to debate and negotiate in a manner to get acceptance from stakeholders to proceed with the organization’s mission.
  
• Developed an Action Plan to be implemented at your workplace using the knowledge and skills acquired through the course.